A recent Noble Systems survey of Inside Sales Teams revealed that while one-half of the organizations surveyed use Customer Relationship Management (CRM) tools, most organizations continue to rely on manual calling by their inside sales reps to make contact with prospects. Numerous studies show that integrating outbound contact technologies – such as automated dialing, right time to call, right party contact, messaging, analytics, and compliance – into their contact strategies enables inside sales groups to prioritize high-value contacts and increase sales. Inside Sales teams that use CRM tools without outbound contact automation are missing out on the benefits that the integrated technologies can bring, and may be missing out on new sales opportunities. Read "Improving Inside Sales Production with Automation" to learn how access to automated contact tools helps sales reps work smarter and sales managers boost production, and ultimately helps drive more sales.