Executive Forum
Customer Success: Cross-Functional Collaboration
May 16th, 2024
11:00am - 12:00pm EST/EDT
Virtual Forum Meeting
Cross-functional collaboration has always been the cornerstone of effective customer success. But with rapidly evolving market dynamics, this sort of teamwork is paramount. By breaking down silos and fostering collaboration with sales, product, and support, CS teams can better understand customer needs, deliver tailored solutions, and ensure long-term satisfaction.
How effectively are different departments within your organization communicating and collaborating to support your customers' needs? How are you leveraging technology and processes to facilitate seamless cross-functional teamwork, ensuring you deliver value at every touchpoint of your customer's journey?
As we delve into May's Customer Success Executive Forum, you're invited to think about how and where you could better facilitate cross-functional collaboration in your organization.
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Please note, this session is a benefit of Emblaze membership. Non-members are invited to attend one session as our guest. Additional participation requires active membership at the time of registration.
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